What is your return policy for sneakers and fashion items?

We accept returns within 30 days of delivery for unworn and unused items. Please ensure the original tags and packaging are intact. Refer to our Returns & Exchange page for more details.

How can I track my order?

Once your order is processed and shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the status of your shipment on our website or the carrier’s site.

Do you offer international shipping?

Yes, we offer international shipping to worldwide.

Are the sneakers on your website authentic?

Absolutely! We take pride in offering only 100% authentic products sourced directly from reputable manufacturers and authorized distributors. Rest assured, your satisfaction and trust are our top priorities.

How do I know my sneaker size?

To find your correct sneaker size, you can refer to our comprehensive size chart, which includes measurements in different international sizing standards. If you’re unsure, we recommend measuring your foot length and using that measurement to choose the appropriate size.

Are there any discounts or promotions available?

We frequently run special promotions and discounts.

Can I cancel or modify my order after it's been placed?

We process orders promptly to ensure quick delivery. If you wish to cancel or modify your order, please contact our customer support as soon as possible. We’ll do our best to accommodate your request, depending on the status of your order.

How can I contact customer support?

You can reach our friendly customer support team through email, phone, or live chat. Visit our Contact Us page for more information.

What if I receive a damaged or defective item?

In the rare event that you receive a damaged or defective item, please contact our customer support immediately. We will arrange for a return or exchange at no additional cost to you.

Are pre-orders available for upcoming sneaker releases?

Yes, we offer pre-orders for highly anticipated sneaker releases. Pre-ordering ensures you secure your pair before they sell out, and we’ll ship them to you as soon as they become available.