Thank you for choosing Kicks and Sneak Shop for all your sneaker needs. We are dedicated to providing you with a seamless and satisfying shopping experience, including a reliable and efficient shipping and delivery process. Please find below our shipping and delivery policies to ensure transparency and clarity regarding our procedures.

Shipping Policy:

  1. Order Processing Time: Once you place an order on our website (https://kicksandsneakshop.com/), our team will process it within 1 to 2 business days. Please note that this processing time may be extended during peak seasons or due to unforeseen circumstances. We appreciate your patience in such cases.
  2. Shipping Methods: We offer several shipping methods to cater to your needs: a. Standard Shipping: Estimated delivery time within 3 to 7 business days. b. Expedited Shipping: Estimated delivery time within 1 to 3 business days.

Please note that shipping options and delivery times may vary depending on your location and the availability of the product.

  1. Shipping Costs: The shipping cost for your order will be calculated based on the shipping method selected, the weight of the package, and the delivery address. You can view the shipping charges during the checkout process before finalizing your order.
  2. Tracking Information: Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the status and location of your package until it reaches your doorstep.

Delivery Policy:

  1. Delivery Address: Please ensure that you provide accurate and complete delivery information, including your name, address, and contact details, to avoid any delivery delays or issues.
  2. Signature Confirmation: For security reasons, some orders may require a signature upon delivery. If you are unavailable at the time of delivery, a delivery attempt notice will be left, and you may need to reschedule the delivery or pick up your package from the designated courier location.
  3. International Deliveries: At the moment, we ship worldwide. Remember that for international deliveries, additional shipping fees, customs duties, and taxes may apply. Please be aware that the recipient is responsible for any customs duties or taxes imposed by their country’s customs authorities.
  4. Delivery Delays: While we strive to ensure timely deliveries, unforeseen circumstances, such as weather conditions, holidays, or shipping carrier delays, may affect the delivery timeframe. In such cases, we will keep you informed and work diligently to resolve any issues.

If you have any further questions or require assistance regarding shipping and delivery, please feel free to contact our customer support team at contact@kicksandsneakshop.com and phone number +1 (865) 745-9890.

Thank you for choosing Kicks and Sneak Shop. We appreciate your trust and look forward to delivering your order to your satisfaction. Happy shopping!